Digital Disrupters: What Makes A True Innovator?
800 449 LION+MASON

Let’s face it, digital disrupters are changing the face of the world as we know it. From the way we consume TV, to how we order a taxi, digital innovators…

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UX And The Rise Of Smart Cities
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The world is becoming more connected by the day as new; technology, forms of communication and methods of transferring digital products, are introduced on a daily basis. As a result,…

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What Is ‘Service Design’ And Why Do You Need It?
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There’s a lot of noise about Service Design in business circles at the moment. But despite reaching buzzword status, many are still unclear on what it is, and how it…

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The Golden Rules of UX for Mobile Apps & Services
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Whether you are looking to design a brand new mobile product or service from scratch or give an existing one a refresh, there are some simple yet vital rules to…

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How User Experience Helps Create A More Sustainable Business
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Every business would like to operate more sustainably and efficiently in order to make the most of its resources and minimise waste in the form of time, money and effort.…

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6 Critical Customer Experience Fixes For Retail Sites
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In an online world where things can change at the click of a button, and hard-earned customers are frustratingly fleeting, it pays to stay on top of your customer experience…

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How Technical Debt Is Holding Back Your Digital Transformation Goals
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Technical debt is; “A concept in software development that reflects the implied cost of additional rework caused by choosing an easy solution now instead of using a better approach that…

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How Continuity Helps Create A Smooth User Experience
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UX is evolving at an exponentially increasing rate and for consumers, what was on the cutting edge yesterday is old news today, never mind those within the industry who are…

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Using AI To Improve User and Customer Experience
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Artificial intelligence has been THE buzzword in every tech-driven industry over the past few years as speculation around its impact on human society has been speculated upon by scientists, entrepreneurs,…

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Why Successful Digital Transformation Isn’t About Tech
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Think of the phrase “digital transformation” and you’ll be hard-pressed not to consider it as something innately technical. What if we said that while IT is an obvious part of…

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