We Design Effective Digital Products

We are a Product Design & UX Consultancy that blends analysis, research, design thinking, and prototyping to help realise big ideas, validate transformational visions, and improve the customer experience of your digital products.
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Discovery + User Research

We help you build a solid understanding of your customer’s needs, motivations, and pain-points that will create a foundation for action, and identify new opportunities to innovate.

  • Business Discovery
  • User Research + Testing
  • Opportunity Identification

UX Strategy + Innovation

We help you map out priority actions and product needs, as well as explore new ideas to innovate and hypotheses for change.

  • Digital Strategy
  • Prioritised Actions
  • Ideation

Digital Product Design + Testing

We help you realise and validate your new digital products through our iterative approach to design, prototyping, and testing – getting your product live risk free, and at pace.

  • UX + Product Design
  • Service Design + Journey Mapping
  • Prototyping + Testing

Improving customer experience through the design of A New B2B Engagement Platform.

We helped Johnson & Johnson transform their offline retail support to achieve market leading digital customer service and dramatic revenue improvements.

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Improving customer experience through the design of A New B2B Engagement Platform.

We helped Johnson & Johnson transform their offline retail support to achieve market leading digital customer service and dramatic revenue improvements.

Read the story

Driving workplace efficiencies through the design of An effective digital Sales & Booking tool.

We helped Harley Davidson improve their in-store experience by digitising and combining offline processes into an innovative new product, creating a more efficient sales process and improved customer experience.

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Driving workplace efficiencies through the design of An effective digital Sales & Booking tool.

We helped Harley Davidson improve their in-store experience by digitising and combining offline processes into an innovative new product, creating a more efficient sales process and improved customer experience.

Read the story

Identifying and validating innovative ideas to achieve a competitive advantage.

We helped Allianz create value by exploring, prototyping, and validating solutions for their clients’ supply chain challenges.

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Identifying and validating innovative ideas to achieve a competitive advantage.

We helped Allianz create value by exploring, prototyping, and validating solutions for their clients’ supply chain challenges.

Read the story

Services

Discover what makes our methodology and approach so special.

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Work

See how we’ve helped our clients achieve digital success.

View Our Work
The Dangers Of Poor UX In The Post-Covid Insurance Industry Tech Rush
 800 449 LION+MASON

With over 99% of industry professionals in agreement that insurers need to urgently step up transformation, many companies are looking to fast-track their digital transformation. But is this sudden approach more effective, or could it end up being more detrimental over the long run?

What COVID Has Done To Digital Transformation
 800 449 LION+MASON

Digital transformation was chugging away behind the scenes at many businesses pre-pandemic, but during and even post-COVID-19 has changed the playing field.

Why Neumorphism Is 2020’s Most Influential Design Trend
 800 449 LION+MASON

Everyone loves a new design trend. But when it comes to all things new and shiny, neumorphism really does take the biscuit. Not least, because its rise has been sudden, and people are raving about it. Often these trends are given room to grow and breathe, but with neumorphism, it’s suddenly here, in the virtual space, and it’s making everyone turn and stare.

Looking For Advice?

No sales pitch, just helpful advice: Our practitioners are more than happy to answer your questions directly.

EMAIL US

Or call us on: 020 3740 6260