USER EXPERIENCE CONSULTANCY

We Are The Architects Of Successful Digital Products & Services

USER EXPERIENCE CONSULTANCY

We Are The Architects Of Successful Digital Products & Services

LION+MASON is a user experience design consultancy specialising in digital products and services.

From ideation to launch, we enable our clients to identify, validate, and realise valuable digital experiences through user-centered research, strategy, and design.

UX + SERVICE DESIGN

We define and realise your new product and service through user-centered design processes.

DISCOVERY + OPPORTUNITY

We examine your customer journey and processes to uncover your biggest opportunities.

IDEATION + INNOVATION

We help you generate, conceptualise and validate the ideas to solve your experience challenges.

EXPERIENCE

EXPERIENCE

Why The Interaction Element Is Crucial In Explainable AI
800 449 LION+MASON

AI has been weathering more than a few storms of late. As exciting as the prospects are for AI, there are many glitches to its perfect potential to scare users off. From facial recognition with a racial bias to GPS algorithms sending huge trucks down the fastest route, that also happens to be completely unsafe for large vehicles, there are certainly more than a few problems with your average algorithm-based platform.

The Importance Of A Stellar Product Design Process
800 449 LION+MASON

You can find guides aplenty on how to create a development plan for your new product, but the question is, where does the product design element feature?

Futureproofing Your Experience Strategy
800 449 LION+MASON

Are you ready to find out the secret to creating a futureproof customer experience strategy? If only it were that simple. The reality is that there is no foolproof plan you can put in place to counter any eventuality in the constantly changing customer experience landscape.