LION+MASON
From proposition to product, we are a UX Design Consultancy that helps businesses uncover valuable customer insight, cultivate innovative ideas, create validated concepts, and design intuitive digital products.
We help you build a solid understanding of your customer’s needs, motivations, and pain-points that will create a foundation for action and identify opportunities.
We help you map out priority actions and product needs, as well as explore new ideas to innovate and hypotheses for change.
We help you realise and validate your new digital products through our iterative approach to design, prototyping, and testing – getting your product live risk free, and at pace.
We helped Johnson & Johnson transform their offline retail support to achieve market leading digital customer service and dramatic revenue improvements.
We helped Johnson & Johnson transform their offline retail support to achieve market leading digital customer service and dramatic revenue improvements.
We helped Harley Davidson improve their in-store experience by digitising and combining offline processes into an innovative new product, creating a more efficient sales process and improved customer experience.
We helped Harley Davidson improve their in-store experience by digitising and combining offline processes into an innovative new product, creating a more efficient sales process and improved customer experience.
We helped Allianz create value by exploring, prototyping, and validating solutions for their clients’ supply chain challenges.
We helped Allianz create value by exploring, prototyping, and validating solutions for their clients’ supply chain challenges.
In a world dominated by technology, UX professionals might find it difficult to resist the temptation of new trends. But if they want to stay at the top of their game, they must always balance human-centered design skills with UX technology.
Many banks have been working to streamline their face-to-face services for a while now, investing in improving their digital offering. That is great for some customers, but it brings new challenges for others – not to mention the need for additional risk management.
Successful digital transformation relies on effective people management for the most part. Any strategy applied by businesses must be centred around its people.