UX Audit Packages

UX Designers working on a digital product design

Improve your website, platform or app with actionable insights & prioritised recommendations



Quickly identify issues & pain points

Reveal the underperforming areas of your website, app or platform, and learn how to improve them

Allocate budget for maximum impact

Address high priority issues first, and make best use of project budgets

Boost conversion & user engagement

A site which is clear and easy to use leads to reduced drop outs, more engaged customers, and higher conversion rates across purchase journeys


Fundamentals UX Audit

We’ll evaluate your website against best practise criteria, revealing actionable insight & tailored recommendations. For those looking to deliver quick wins and instant improvements.


Collaborative kick off workshop

We’ll work together to identify your objectives for the website and agree the key areas of focus. This will make sure our recommendations focus on the areas that really matter to you and deliver tangible value.

Comprehensive website evaluation

A Senior UX Consultant will perform a comprehensive evaluation of your site. We’ll use our own benchmarking criteria to assess the usability, design, content/messaging, accessibility and overall user experience.

Insight report & actionable recommendations

You’ll get a tailored report presenting key findings and prioritised recommendations. We’ll highlight current issues / pain points and the actionable steps you can take to address them.


Holistic view of your current product experience

Focussing on layout, navigation, visual design, typography, tone of voice & clarity of content

Detailed understanding of current pain points

Highlighting scores & issues across a range of categories

Actionable recommendations

Prioritised based on impact, cost & ease of execution

Findings report

Packed full of visuals to highlight good & bad practise

Playback session

We’ll present and discuss findings with your team, answer any questions, & advise about next steps

Cost from £2,500

360 UX Audit

An in-depth evaluation of your customer experience from multiple perspectives. For those looking to uncover holistic insight about how to improve their website, platform or app.


Competitor Analysis

We’ll review up to 3 competitor propositions, benchmark them against your own, and highlight any shortfalls.

Analytics Review

Our Analytics Consultant will evaluate your analytics data, providing insights about how users are interacting with your site.

User Testing

Run & analyse user testing sessions across key user journeys.

Comms Review

We’ll review a sample of customer comms – emails, letters & brochures – and evaluate their messaging, copy, design and impact.


360 view of your customer experience

Valuable insight from a range of sources for an in-depth evaluation of your website, platform or app

Actionable recommendations

Covering competitive positioning, comms messaging, interface design & layout. Prioritised based on impact, cost & ease of execution

Comprehensive findings report

Extensive report covering website UX audit, competitor analysis, user testing, analytics & comms reviews

Playback session

We’ll present and discuss findings with your team, answer any questions, & advise about next steps

Cost from £8,750

Bespoke UX Audit Solutions

We offer bespoke UX audit packages tailored to your specific challenges, ensuring actionable recommendations that align with your business objectives.

Contact us today to speak with an expert consultant who will design a package to suit your needs!

UX Audit 1

Conduct research with your target users to uncover their needs, motivations & pain points.

UX Audit 3

Identify your digital challenges & develop a plan to solve them.

UX Audit 5

Transform, refresh, and optimise your legacy digital products.

UX Audit 7

Identify AI opportunities and mitigate risks through a framework of research, exploration & validation.

UX Audit 9

Bring your ideas to life and test them with real users. A low risk approach to product design.

Get in touch


Or call: 020 3740 6260

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