UX Audit

UX Designers working on a digital product design

Uncover hidden potential with our UX Audit service

Rapidly discover unrecognised value and opportunities for growth

In today’s highly-competitive digital landscape, even the smallest UX issues can lead to significant user frustration and lost revenue. Many businesses struggle to identify and resolve these pain points, resulting in suboptimal user experiences that hinder growth and customer satisfaction.

Our UX Audit service is specifically designed to tackle these challenges head-on. By conducting a thorough examination of your product, we pinpoint critical areas that require improvement.

Our expert team employs a combination of heuristic evaluation, user testing, and competitor analysis to uncover hidden opportunities and provide clear, actionable recommendations.

So whether you are looking for enhanced user satisfaction, increased conversion rates, or a more intuitive, engaging product, our UX Audit empowers you to make informed decisions that drive remarkable business results and long-term success.

A Roadmap to UX Excellence

Below is a list of typical activities and outcomes when designing a new product.

1. Initial Consultation

Understand your business goals and user needs.

2. Heuristic Evaluation

Conduct thorough assessments using established UX principles.

3. User Testing

Gather real user feedback to identify pain points and usability issues.

4. Competitor Analysis

Benchmark your product against industry standards and competitors.

5. Detailed Report

Provide actionable insights and recommendations for improvement.

Why Choose Us?

Here are just a few reasons why you should consider working with LION+MASON when designing a new product.

Proven Expertise

With over 20 years of experience in UX, we deliver exceptional insights and practical solutions.

Unbiased Approach

Our user-centric methodology ensures we focus on creating outstanding experiences that align with your business goals.

Track Record of Success

Our extensive experience and proven track record help clients achieve remarkable business results and long-term success.

Sprint based. Typical length 12-16 weeks.

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Conduct research with your target users to uncover their needs, motivations & pain points.

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Identify your digital challenges & develop a plan to solve them.

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Transform, refresh, and optimise your legacy digital products.

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Identify AI opportunities and mitigate risks through a framework of research, exploration & validation.

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Bring your ideas to life and test them with real users. A low risk approach to product design.

Get in touch

hello@lionandmason.com

Or call: 020 3740 6260

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