Service Design

What COVID Has Done To Digital Transformation
800 449 LION+MASON

Digital transformation was chugging away behind the scenes at many businesses pre-pandemic, but during and even post-COVID-19 has changed the playing field.

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UX Predictions for 2020 that need to be on your radar
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With all the furore around UX design, it’s sort of become a must-have for forward-thinking businesses. And in the line of work we’re in, we can let out a collective cheer in response. But it does beg the question, why should you hire on, and do it right away?

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Why Hire A UX Consultant?
800 449 LION+MASON

With all the furore around UX design, it’s sort of become a must-have for forward-thinking businesses. And in the line of work we’re in, we can let out a collective cheer in response. But it does beg the question, why should you hire on, and do it right away?

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The Design Thinking Approach: The What, Why and How
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Design Thinking. What exactly is it? And why does it matter to any brand, big or small, and how are you meant to use it as a working strategy?

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Why The Interaction Element Is Crucial In Explainable AI
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AI has been weathering more than a few storms of late. As exciting as the prospects are for AI, there are many glitches to its perfect potential to scare users off. From facial recognition with a racial bias to GPS algorithms sending huge trucks down the fastest route, that also happens to be completely unsafe for large vehicles, there are certainly more than a few problems with your average algorithm-based platform.

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The Importance Of A Stellar Product Design Process
800 449 LION+MASON

You can find guides aplenty on how to create a development plan for your new product, but the question is, where does the product design element feature?

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Why Simplicity Is The Most Powerful Ally Of User Experience
800 449 LION+MASON

Any UX Designer can tell you about the complex simplicity oxymoron. And it’s true, a lot of work goes into keeping a product or platform looking and feeling simplistic. So…

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Digital Disrupters: What Makes A True Innovator?
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Let’s face it, digital disrupters are changing the face of the world as we know it. From the way we consume TV, to how we order a taxi, digital innovators…

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What Is ‘Service Design’ And Why Do You Need It?
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There’s a lot of noise about Service Design in business circles at the moment. But despite reaching buzzword status, many are still unclear on what it is, and how it…

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The Golden Rules of UX for Mobile Apps & Services
800 449 LION+MASON

Whether you are looking to design a brand new mobile product or service from scratch or give an existing one a refresh, there are some simple yet vital rules to…

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