User Experience

UX And The Rise Of Smart Cities
800 449 LION+MASON

The world is becoming more connected by the day as new; technology, forms of communication and methods of transferring digital products, are introduced on a daily basis. As a result,…

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What Is ‘Service Design’ And Why Do You Need It?
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There’s a lot of noise about Service Design in business circles at the moment. But despite reaching buzzword status, many are still unclear on what it is, and how it…

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The Golden Rules of UX for Mobile Apps & Services
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Whether you are looking to design a brand new mobile product or service from scratch or give an existing one a refresh, there are some simple yet vital rules to…

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How User Experience Helps Create A More Sustainable Business
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Every business would like to operate more sustainably and efficiently in order to make the most of its resources and minimise waste in the form of time, money and effort.…

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6 Critical Customer Experience Fixes For Retail Sites
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In an online world where things can change at the click of a button, and hard-earned customers are frustratingly fleeting, it pays to stay on top of your customer experience…

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How Continuity Helps Create A Smooth User Experience
800 449 LION+MASON

UX is evolving at an exponentially increasing rate and for consumers, what was on the cutting edge yesterday is old news today, never mind those within the industry who are…

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Using AI To Improve User and Customer Experience
800 449 LION+MASON

Artificial intelligence has been THE buzzword in every tech-driven industry over the past few years as speculation around its impact on human society has been speculated upon by scientists, entrepreneurs,…

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Why Successful Digital Transformation Isn’t About Tech
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Think of the phrase “digital transformation” and you’ll be hard-pressed not to consider it as something innately technical. What if we said that while IT is an obvious part of…

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Why Digital Transformation Projects Go Wrong
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Digital transformation is touted to be one of the biggest considerations for businesses, with $1.3 trillion investment being forecasted globally by 2018. Across organisations of all sizes and industries, people…

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UX Is Key To Mobile In Digital Transformation
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With anyone who’s anyone in the business world thinking about digital transformation, mobile is one of those key inescapable elements. Organisations large and small are hashing out ideas for mobile…

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