User Research & Testing
Uncover your target customers’ needs and validate your product’s performance through expert User Research and Testing.
User Research Overview
User research and testing provide valuable insights into your customers, allowing you to create products and services that not only meet their needs but work intuitively for them.
With a thorough understanding of your customers’ behaviour and validation of your designs, you can make informed decisions that will drive success for your business.
As specialists in our field, we have the expertise required to identify the right mix of research and testing for your needs. We work fast to understand the problem you’re facing, deciding how best to gather data and test solutions to solve it.
Whether you need to engage with a new audience, uncover opportunities with existing users, or stress-test a new feature before launch, we support you throughout the entire process. From strategy and planning to analysis and communicating back to your internal stakeholders, we provide accurate, actionable insight.
Who is User Research & User Testing for?
Anyone looking to gain a deeper understanding of their audience, and generate data and insight to inform their decision making.
Research & Testing Activities & Outcomes
Generating user insight is not just about collecting data; it’s about harnessing that data strategically to empower your decision-making and validate your product roadmap.
We offer a comprehensive series of research and testing activities designed to illuminate user habits and verify that your user experience performs as intended.
Typical Activities
Outcomes
Why choose us for User Research & Testing?
We recognise that every business is unique, and so are your user experience challenges. That’s why we take a personalised approach to each project.
We’ll work with you to understand your goals and objectives, and recommend an approach that addresses your specific challenges. This ensures the insights we provide are not just informative but actionable.
What Our Clients Say
LION+MASON made it feel like we had a dedicated expert within our team. They instantly understood the core challenge, and their regular communication enabled stakeholders to be involved at the correct points. We will definitely look to re-engage on future projects.”
Harley Davidson
LION+MASON delivered a simple user experience with an easy-to-use UI design. They impressed with their flexibility, communication, and delivery.
Barnett Waddingham
Working with LION+MASON is a great experience. They go above and beyond to ensure that each project is successful, even when products are complex and innovative. We highly recommend L+M as an experienced and reliable partner.”
Cambridge University Press
The team’s creative ideas and proactive approach impressed me throughout. We’ll definitely look to engage with on future projects.
Sheffield Hallam University
We’re rated as one of the top UX + Product Design Consultancies in the UK.
