Content

The UX Design Role is Evolving – Here is How
800 449 Andy Curry

In a world dominated by technology, UX professionals might find it difficult to resist the temptation of new trends. But if they want to stay at the top of their game, they must always balance human-centered design skills with UX technology.

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Post-Pandemic Predictions for Banking & Financial Technology
800 449 Andrew Machin

Many banks have been working to streamline their face-to-face services for a while now, investing in improving their digital offering. That is great for some customers, but it brings new challenges for others – not to mention the need for additional risk management.

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Digital Transformation in 2021 Must Be Centred Around People
800 449 Sarah Lines

Successful digital transformation relies on effective people management for the most part. Any strategy applied by businesses must be centred around its people.

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How to Create User-Friendly Quote and Buy Forms
800 449 Paul Cook

In this post, we run through the best practices and principles to help UX designers create user-friendly Q&B forms.

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The Importance of Written Communication in UX Design
800 449 Andrew Machin

Designers do not need to be professional content writers, but an understanding of the basics of writing will greatly assist in UX design.

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How To Reduce Shopping Basket Abandonment
800 449 Andrew Machin

It’s the most frustrating part of owning an E-commerce site. When you’re getting the customers to your site, and they get right up to the shopping cart stage, and then…

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Humanising The Customer Experience Whilst Embracing New Technologies
800 449 Andrew Machin

The Internet of Things. Virtual Reality. Augmented Reality. The list goes on. We’ve got all these mind-blowing technologies hitting our screens and integrating into our lives. It’s easy to see…

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18 Online Customer Experience Statistics That Should Shape Your CX Strategy
800 449 Andrew Machin

Sometimes, you just need some powerful stats to supercharge your online strategy. And when it comes to customer experience, being aware of recent research and findings is crucial. Plus,  you…

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8 Quick Wins For Improving Your Website’s UX
800 449 Andrew Machin

When it comes to designing your website, there are so many different things to think about that it’s easy to miss the obvious. For example, while everyone is struggling to…

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Five Psychological Principles In User Experience
800 449 Andrew Machin

Looking to understand the behaviour and decision-making processes of your users? Once you understand it, you want to influence it. But there’s only so far you can go on instinct…

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