Blog
The Importance of the Employee Experience When Undergoing Digital Transformation
Whether digital transformation is implemented internally or with the support of external sources, it is important to consider the employee experience throughout the process.
UX Trends in the Finance Sector for 2021 and Beyond
UX is an ongoing process. It needs constant appraisal and evaluation to ensure customers are getting the best possible experience from their finance providers. Innovative fintech companies with a focus on customer experience are disrupting the traditional finance model.
7 Key Trends For a Successful Digital Transformation
Only when transformation happens in tandem customer wants and needs will it be effective and successful in generating growth.
Psychological principles to consider in UX design and user testing
The impact of psychology on UX design can be transformative. However, it is important to keep in mind that the use of psychological theory and techniques in UI and UX is expansive and ever-evolving.
Why it pays to clear UX debt built up during the pandemic
Technology hasn't always been designed with the needs of the business in mind. That means it's unlikely to be the best solution, leading to technical and UX debts.
Five Insurtech Trends Expected to Make Waves in 2021
We can expect to see insurtech trends being embraced by ‘old-school’ insurers, with vast capital available to invest in research, customer testing and product development.
Four Key Steps For Creating a Successful Digital Proposition
By carefully considering your digital proposition, you are able to create something that end-users desire and create a competitive advantage, both of which are particularly powerful in today's marketplace.
The UX Design Role is Evolving – Here is How
In a world dominated by technology, UX professionals might find it difficult to resist the temptation of new trends. But if they want to stay at the top of their game, they must always balance human-centered design skills with UX technology.
Post-Pandemic Predictions for Banking & Financial Technology
Many banks have been working to streamline their face-to-face services for a while now, investing in improving their digital offering. That is great for some customers, but it brings new challenges for others - not to mention the need for additional risk management.
Digital Transformation in 2021 Must Be Centred Around People
Successful digital transformation relies on effective people management for the most part. Any strategy applied by businesses must be centred around its people.