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Futureproofing Your Experience Strategy 2

Futureproofing Your Experience Strategy

Are you ready to find out the secret to creating a futureproof customer experience strategy? If only it were that simple. The reality is that there is no foolproof plan you can put in place to counter any eventuality in the constantly changing customer experience landscape.
UX And The Rise Of Smart Cities 10

UX And The Rise Of Smart Cities

The world is becoming more connected by the day as new; technology, forms of communication and methods of transferring digital products, are introduced on a daily basis. As a result, entirely new industries are being formed with disciplines and job…

What Is 'Service Design' And Why Do You Need It? 12

What Is ‘Service Design’ And Why Do You Need It?

There’s a lot of noise about Service Design in business circles at the moment. But despite reaching buzzword status, many are still unclear on what it is, and how it can really influence the direction of any business. Essentially, it’s…

The Golden Rules of UX for Mobile Apps & Services 14

The Golden Rules of UX for Mobile Apps & Services

Whether you are looking to design a brand new mobile product or service from scratch or give an existing one a refresh, there are some simple yet vital rules to follow throughout the whole process. Building any digital product at…